インタラクティブシステムとソフトウェアIV, pp. 159--168.
北海道 池田町, Dec. 1996.
(134 K bytes, gziped postscript)
(140 K bytes, PDF)
It is necessary for the cooperative workers
to have mutual understanding with each other.
But they sometimes can not realize that they do not have,
hence the efficiency of the task goes down and
inconsistent products are produced.
In this paper,
I introduce a method for finding symptoms of misunderstandings
among the cooperative workers
from the observational phenomena in their activities.
This method is designed for the task such as developing diagrams
by several workers.
For validating the method,
I designed a specific task,
namely negotiation task for software diagrams,
and had experiments of the task.
This task is good both for studying misunderstandings
and for having experiments,
because it can not be simply shared among the workers
and they should have
a lot of observational phenomena such as drawing, pointing
and talking during their activities.
From the results of the experiments,
I discuss advantages and limits of the method,
and the computer support for the method.
Newer Related Paper(s):